Network monitoring & managment

From proactive network surveillance to full network and equipment management, OSN`s 24x7x365 engineers and dual network operation centers will monitor and manage your global voice and data communication network solutions, ensuring optimal performance and guaranteed delivery.

OSN`s proactive network monitoring and management services provide enterprises with peace of mind. Real-time reporting and monitoring of events and network performance are available 24x7 through our online portal, which clearly outlines your company`s specific network elements and services in each location. With multiple levels of management support, we ensure that even the most complex networks are managed effectively and in-budget.

Service options include:

• Basic Monitoring - OSN proactively monitors your network status 24x7. Any network outages will be automatically addressed via trouble ticket processes and communicated to you at pre-defined intervals to ensure prompt resolution.
• Managed Network Service - OSN fully manages your corporate network including circuits and edge devices (routers, switches, firewalls, voice gateways, etc). From complete equipment configuration, to configuration changes, software updates, proactive monitoring and reporting via our integrated management platform, we do it all. We can pre-define performance event thresholds to send email notifications when levels are exceeded. Statistics monitored include packet loss, bandwidth utilization, latency, device utilization statistics and more