Virtual PBX
CLOUD-BASED ENTERPRISE VOICE SERVICES

OSN`s cloud-based enterprise voice services allow you to eliminate the cost and headache of maintaining an on-premise PBX infrastructure by running your organization`s voice services through the cloud - either fully hosted, or through a hybrid blend of on-premises and hosted solutions. At the same time, these hosted solutions make the office virtual by sending calls almost anywhere, enabling employees to work without constraints and never miss a call. OSN`s comprehensive portfolio of hosted services includes local, long distance, and international toll-free services, plus full PBX features including call transfer, music on hold, voicemail, unified messaging, company directory, receptionist, auto attendant, enhanced call routing, and more.

One Source Networks` Virtual PBX solutions provide a flexible, cost efficient solution to managing your global voice communications. Whether you`re an enterprise with remote offices or a global enterprise business with employees who travel the globe, OSN`s complete managed solution ensures your global voice communications stay on.

Virtual PBX solutions leverage the latest technologies enabled by cloud computing. With carrier-grade hosted PBX equipment, hosted in OSN`s data centers, guaranteed uptime, leading SLA`s and advanced features are included in our solutions.

KEY BENEFITS

Increased functionality

  • Make your office virtual and enable your employees to be productive anywhere. With advanced features such as "follow me," you will never miss a call
  • Advanced call routing features and policies deliver intelligent routing for the highest level of productivity
  • Call management portals and reporting improve your visibility, cost accounting and staff management

Increased reliability

  • By enabling your PBX features in the cloud, any onsite outage will not affect your service, and calls will automatically divert to alternate locations
  • OSN Virtual PBX may be used as an inexpensive backup to a traditional PBX as well, for companies in transition or companies that require additional up-time guarantee

Reduced cost

  • With OSN Virtual PBX, there is no need to invest in and maintain costly PBX infrastructure. You can eliminate annual hardware maintenance fees and systems upgrades.
  • Our solution removes the need for IT staff training for PBX maintenance and support, allowing you to focus on your business
SOLUTIONS INCLUDE:
  • Local Dial-Tone
  • Long Distance-National
  • Long Distance-International
  • Toll Free-National
  • International Toll-Free Services
  • Direct-inward-Dial
  • Caller-ID Name Data (CNAM)
  • Directory Listing
  • Custom Call Routing Plans
  • 911
  • High-Definition Voice

optional features:

  • Network IVR
  • Conferencing
  • Equipment sourcing

FEATURE PACKAGES:


Enterprise Lite

We know your business needs rely on quality voice services that not only ensure business continuity, but drive your business growth. OSN`s enterprise voice solutions are based on the needs of large global businesses, but are aptly scaled to meet the needs of both small and large office feature set and budget requirements.

OSN’s Virtual PBX Enterprise Lite features include these value-added features:

Features Include:
  • Call Transfer
  • Music on hold
  • Voicemail
  • Unified Messaging
  • Call routing features
  • User portal and reporting tools
  • IVR - auto-attendant

Enterprise

We know your business needs require flexible, cost-effective solutions that can meet the needs of your employees no matter where they are located. In-office, home office, road warrior solutions are all wrapped up in one with One Source Networks` global virtual PBX solutions specifically designed to meet the needs of dynamic global businesses.

OSN’s Virtual PBX Enterprise features include:

Features Include:
  • Call Transfer
  • Music on hold
  • Voicemail
  • Unified Messaging
  • Call routing features
  • User portal and reporting tools
  • Receptionist Portal
  • IVR - auto-attendant
  • Company director
  • Enhanced call routing
  • Dial translation plans
  • Private dialing plans
  • Accounting codes
  • PIN Codes

Each company has unique requirements to support its global employees, OSN's solutions are customized to meet the specific needs of your enterprise, offered with the flexibility to add, move, change any feature set, rules or functionality at any time.